Student Technology

Empire State University provides learning resources and student services across many platforms throughout the student lifecycle.

-Login to your student account on MySUNYEmpire via the Student Portal to view transcripts, billing, and other information.

-Access the Alumni Library

-Students will retain access to Microsoft for one year after graduation, or for 30 days if withdrawn from the course. After this time, access to saved files and email will be revoked. Any incoming email messages will be forwarded to the personal email inbox on file with the university. If you need to update your personal email address, please contact the Registrar’s Office at

Frequently Asked Questions about Student Technology at Empire State University

When you apply to the university, you will create a login account to manage your application. When you create this account, you can start and return to your application as many times as required, until you are ready to complete and submit your university application. During this time password resets for this admissions account can be done using the password reset link on the Applicant Portal.

You receive your Empire State University MySUNYEmpire portal username when you are accepted to the university or when you submit a FAFSA application. Your username will be your, where ### is the last three digits of your university id number This username will also become your university email address. Information about your username and setting your password to create your login account, is sent to your personal email on file with the university.

An email address is provided upon acceptance by the university, where ### is the last three digits of your university ID number.  This will also be your username for SUNY Empire account logins.

Yes, upon acceptance to the university, you will receive a Microsoft 365 email license. An email explaining how to access, and how to manage your license for Microsoft 365 will be sent to your personal email that is on file with the university. Your university email account is managed under this Microsoft 365 license.

Once licensed for Microsoft 365, you can log in using your university username and password. Find more information at Microsoft 365 for Students - Getting Started.

SUNY Empire has a self service password reset tool that allows you to manage your password and reset it when you forget. If you have trouble resetting your password or have question about the tool, contact the  online or at 1-888-HELP-009, or 1-800-847-3000, ext. 2420.

It is important to keep your password private. If you feel that someone else may have found out your password, change it immediately or contact the  online or at 1-888-HELP-009, or 1-800-847-3000, ext. 2420.

If you need assistance accessing online courses, MyESC, registration, DP Planner or other technology, contact the Service Desk online or at 1-888-HELP-009, or 1-800-847-3000, ext. 2420. Hours are 8:30:00 a.m. to 9:00 p.m. Monday through Thursday, 9:00 a.m. to 5:00 p.m. on Friday, and 1:00 p.m. to 9:00 p.m. on Sunday. (See the web page for holiday or summer hours.)

For library assistance, call 800-847-3000 ext. 2222.

See the IT Service Desk for general technology information.

Our online library offers several resources for new users, including a video tour of the library website, online tutorials and live online workshops. For information about library research, see the Online Library.


We’re here to help.

If you have questions or concerns, please contact the IT Service Desk, 800-847-3000, ext. 2420.