Transcript Requests
SYSTEM DOWNTIME
On July 2-3, SUNY Empire will be undergoing system maintenance. Our transcript processing system will be unavailable during this time and no orders can be completed.
Downtime Period: July 2, 12:00AM - July 4th, 12:00AM
Expected Duration: 48 hours
We apologize for any inconvenience this may cause and appreciate your patience. We will be working hard to bring everything back online as quickly as possible.
If you have any questions, please connect with us at RegistrarsOffice@sunyempire.edu.
Thank you for your patience.
The Office of the Registrar
Need your academic transcript? Whether you’re applying for a job, continuing your education, or submitting documentation internationally, we’ve made it simple to request your official or unofficial transcript.
Ordering Your Transcript
Not all transcripts are the same. Whether you need an official document for employers or an unofficial copy for personal use, here’s how to decide.
Official Transcripts
You can order official transcripts online or by mail. Requests cannot be processed by phone, fax, or email. Delivery times may vary: electronic transcripts typically arrive within 2-3 business days, while mailed transcripts may take 4-5 business days. Records prior to 2000 may require additional processing time.
Need a quick view of your transcript? Unofficial copies are available 24/7 through MySUNYEmpire in Self-Service Banner. If you need login assistance, contact our ITS Service Desk at 888-HELP-009 or service-desk@esc.edu. Please note that the Office of the Registrar does not provide unofficial transcripts.
Planning to use your transcript abroad? You may need an apostille or authentication to certify its authenticity. We provides these services for transcripts and diplomas, ensuring they meet international requirements. Check the specific requirements of your destination country to determine whether an apostille or authentication is needed.
Order Your Official Transcript Through Parchment
We partner with Parchment to make ordering official transcripts quick and easy. Choose between electronic (PDF) and paper delivery options, and include attachments if needed. Enjoy these benefits:
- 24/7 Access: You may submit your request from any computer connected to the internet anywhere in the world.
- Status Updates: Receive email or text updates on the status of your request, from receipt of the order to a notice when the transaction is complete. This includes confirmation numbers, express delivery tracking numbers, and toll-free phone assistance. If there is a problem in processing your request, you are notified via email or text.
- Easy Address Look-up: A search feature connects you to a database of many college and university mailing addresses.
Three Simple Steps to Order Online:
- Go to Parchment and complete the form provided.
- Enter your debit or credit card number for payment of $10 per transcript. There is an additional cost for international or expedited shipping.
- Submit your order and track your status.
The $10 fee covers the:
- $2.60 Processing Fee charged directly by the vendor.
- $7.40 Campus surcharge for administrative support of transcript production.
For assistance, visit Parchment’s chat support.
Order Your Official Transcript By Mail
Prefer to order by mail? Download the Transcript Request Form (PDF). Complete and sign the form (handwritten signature required) and mail it to:
Mailing Address
SUNY Empire State University
Office of the Registrar
113 West Ave
Saratoga Springs, NY 12866
Be sure to include your student ID or the last four digits of your social security number, as well as the recipient’s full address. The cost is $10 per transcript (payable by check or money order to Empire State University).
Contact Us
Contact the registrar’s office for help with class registration, transcripts, VA benefits,
and more.
Phone: 518-587-2100
Email: RegistrarsOffice@SUNYEmpire.edu
