Getting Started at the University

First Step:

Establish signing into your My.SUNYEmpire student services portal.

Which best describes you?

I am a newly accepted undergraduate student.

Please check your email for a message from SUNY Empire, which contains your username, an account activation link, instructions to claim and set your password, and information for setting up your Multi-factor authentication (MFA).

I already have a SUNY Empire account.

If you are a returning student, or submitted a FAFSA application to the university, you already have a SUNY Empire account. If you forgot your password, use this reset your password link. If you need technical help with a password reset, learn more or contact the IT Service Desk for assistance.

How you can successfully log in

To be successful at logging into some of the university applications and systems, you will need to:

• Set your password at https://www.sunyempire.edu/mypassword. Step by Step instructions for creating your password are available at Reset Your Password – Verifying with Email. Once your password has been set, you can log into your My.SUNYEmpire to access many university websites.
• Setup Multi-factor authentication (MFA) methods at https://www.sunyempire.edu/mfasetup and complete the steps to enroll in MFA for your Microsoft 365 license and other university systems. Additional information about MFA can be found at https://www.sunyempire.edu/mfa.

TIPS:

• Look for an email from SUNY Empire with the subject line, “SUNY Empire State Account Claim Information.” Check your SPAM or JUNK folders just in case.
• Whitelist your sunyempire.edu email so that you do not miss hearing from your mentor or university offices.
• Username format is: firstname_lastname###@sunyempire.edu. The ### is the last three digits of the ID number you received upon acceptance to the university.
• Visit our student technology page for answers to frequently asked questions (FAQs).
• Contact our IT Service Desk for assistance.

Online Orientation

If you received your acceptance to SUNY Empire, you have been enrolled in an online orientation. Completion of this orientation is required for university enrollment.

If you have questions or concerns about accessing or completing orientation, email Orientation@sunyempire.edu.

Access the online orientation. (Login required)

How to Choose Your First Term Courses

Three to five business days following your completion of orientation, you will receive an email from a member of our First Term Advisement team that contains course recommendations for your first term.  These course recommendations are made after the Advisor reviews transcript(s) from any prior college(s), your responses to orientation questions, and what SUNY Empire courses are available.

How to Pay for School

SUNY Empire supports you by helping you determine the best way to pay for your education. The Office of Student Accounts offers a time payment plan along with other services to support your enrollment.

Apply for Financial Aid

SUNY Empire’s financial aid office assists in administering funds from a variety of federal and state sources to students on the basis of need. Need is determined by a formula set by the funding source. Your need and income determine whether you will receive financial aid.

Visit the Introduction to Financial Aid to get started.

If you’ve already applied for financial aid and are awaiting your status, visit the My.SUNYEmpire financial aid page.

Register for your courses

Watch how to register or read the Registration Quick Guide. Learn about the available at SUNY Empire.

After reviewing the course recommendations sent to you by the First Term Advisement team, log in to My.SUNYEmpire and browse the term guide to register.

If you wish to register for Express Term 2, view how to choose “Express Term 2”.

View your bill and check payment deadlines:

Do you have questions about tuition and fees? Payments or payment arrangements? Want to be sure your charges are paid so your registration is not cancelled? You'll find the answers at Student Accounts.

Submit your immunization forms:

If you plan to register for six or more credits of coursework, New York state public health law requires you to submit documentation regarding meningitis and immunization against measles, mumps, and rubella. Review the Immunization Requirements and submit your documents so you can register for courses.

Order your textbooks as early as possible:

Login to My.SUNYEmpire to visit the university’s online bookstore to access the list of materials required for your course(s). Have your course number(s) handy to look up and order course material. View our knowledge article on How to Purchase Books in the Bookstore.

After you have registered, here's what comes next:

Check your university email to learn who your primary mentor and student success coordinator are

The heart of a SUNY Empire education is working one to one with a mentor to design your program, get college credit for prior learning, and ensure your success from now through graduation. 

Your student success coordinator is here for you from the moment you register for your first class until you receive your diploma and can assist you with overcoming personal barriers or just to answer your questions. 

Log into My.SUNYEmpire

Go to My.SUNYEmpire (log in) and familiarize yourself with your student account pages.

Prepare for your classes

Learn how we offer our courses.

View this Orientation to university technology

Request your Student ID card

Request your SUNY Empire ID card

Who to contact

Who to contact for what services.

1 Stop Student Services

Your Virtual Student Service 24/7 at 1Stop Student Services.